Snazzi Fast Technical Response Form

Thank you for accessing our technical support fast response form! In order to quickly resolve your problem, we need you to give us as much information as you can. With your given information ,our support team will give you the best solution of your problem.

We recommend you take the following steps before filling the form:

Please make sure to first check our Product FAQ on this site for the better understanding of your problem.
Email us using this Technical Support Fast Response Form.
All the fields with Asterisk * sign must be filled up before sending the form.
If you are still unable to resolve the problem, do not hesitate to call your dealer or your local distributor.

Fields followed by Asterik sign * are required to submit the form.

Note: Have you checked our troubleshooting pages if Yes please fill the form below if No please visit the site for the troubleshooting pages First..

Personal Information:
* First Name:
Last Name:
Company:
* Address:
City:
Zip Code:
* Country:
* Place of Purchase:
Phone Number:
Fax Number:
* E-mail Address:
Product Information
*Product
* Model Number	View Sample
* Hardware S/N	View Sample
Barcode ID:
Purchased Date
Software Version
Whether you have a Vone warranty card :	Yes No
System Information
* Mother Board:
* Model:
* Processor:
* RAM(Size):
HDD(Size):
Free HDD Space:
* Operating System:
* Video Display Adapter:
* Video Source:
You can click on Start\| Settings\| Control Panel\| System, select Device Manager, and double-click on Display Adapters to find out the model of your video display adapter.
Are you using any other video capturing device in your system?	Yes No
If yes, Please write particulars:
What other hardware (add-on cards) do you have in your system?
Please describe the exact nature and effect of your problem, and if possible, the sequence of actions (step by step) that have been taken so far.

What error message did you see when the problem occurred if any?

What is the result of the problem?